Retail Assistant Manager: Lead, Coach & Uncapped Commission

United Wireless; Battle Creek (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health, Dental, Vision

STD, LTD & Life Insurance

PTO

Employee Phone Discount

Additional T-Mobile Perks

Job summary

United Wireless is seeking a Store Lead to work with the Store Manager in Battle Creek, MI, delivering exceptional customer service and driving sales performance. You will coach Sales Representatives, manage store operations, and promote a customer-first culture.

The role emphasizes leadership, product knowledge, and adherence to company procedures to ensure a seamless shopping experience. This full-time position offers benefits and a dynamic retail environment.

Qualifications

• High school diploma, GED, or equivalent required.
• 1–2 years of customer service or sales in retail preferred.
• Must be 18+ and authorized to work in the United States.

Responsibilities

• Coach and develop Sales Representatives to improve customer interactions and sales performance.
• Manage customer wait times to ensure a smooth in-store experience.
• Stay up to date on products, services, and leadership best practices.
• Provide guidance to team on sales and customer service strategies.
• Oversee store maintenance and visual merchandising to meet standards.
• Ensure compliance with retail procedures and operational guidelines.

Skills

Customer service

Sales experience

Leadership

Education

High school diploma or GED

Tools

POS system

Job description

United Wireless is seeking a Store Lead to work with the Store Manager in Battle Creek, MI, delivering exceptional customer service and driving sales performance. You will coach Sales Representatives, manage store operations, and promote a customer-first culture.

The role emphasizes leadership, product knowledge, and adherence to company procedures to ensure a seamless shopping experience. This full-time position offers benefits and a dynamic retail environment.