Retail Team Lead — Inspire, Coach & Drive Sales

United Wireless Communications, Inc.; Michigan; On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Health, Dental, and Vision

STD, LTD & Life Insurance

Paid Time Off (PTO)

Employee Phone Discount on Service

Additional T-Mobile Perks

Job summary

United Wireless Communications, Inc. is seeking a capable retail leader to work with the Store Manager and guide the sales team in delivering exceptional customer experiences.

You will coach representatives, optimize in-store processes, and uphold company standards to drive loyalty and sales across Michigan locations. You will lead by example, foster a customer-first culture, and ensure a seamless, confident, and solutions-oriented experience for every guest while contributing to a

Qualifications

• High school diploma or GED required.
• 1–2 years of customer service or sales in retail preferred.
• Must be at least 18 and authorized to work in the United States.
• Reliable transportation and flexible full-time schedule required.

Responsibilities

• Lead and develop Sales Representatives to improve customer interactions and sales performance.
• Manage customer wait times to ensure a smooth in-store experience.
• Stay up to date on products, services, and leadership best practices.
• Provide guidance and support on sales and customer service strategies.

Skills

Customer service

Sales experience

Communication

Teamwork

Education

High school diploma or GED

Tools

POS systems

Retail software

Job description

United Wireless Communications, Inc. is seeking a capable retail leader to work with the Store Manager and guide the sales team in delivering exceptional customer experiences.

You will coach representatives, optimize in-store processes, and uphold company standards to drive loyalty and sales across Michigan locations. You will lead by example, foster a customer-first culture, and ensure a seamless, confident, and solutions-oriented experience for every guest while contributing to a