Retail Team Lead: Coaching, Growth & Uncapped Commission

United Wireless Communications, Inc.; Meridian Charter Township (MI); Presencial; USD 19.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Dental, and Vision

Paid Time Off

Employee Phone Discount on Service

T-Mobile Perks

Descripción de la vacante

United Wireless Communications, Inc. is looking for a store leader to work closely with the Store Manager to develop the store team and promote a customer-first culture. You will help Sales Representatives achieve goals and ensure a seamless, confident customer experience.

You will coach the team, manage wait times, stay current on products, oversee merchandising, and help drive KPIs while maintaining store standards and procedures.

Formación

• 1-2 years of customer service and/or sales experience in retail.
• Must be at least 18 years old and authorized to work in the U.S.
• Reliable transportation and flexible schedule for full-time work.

Responsabilidades

• Coach and develop Sales Representatives to improve interactions and performance.
• Manage customer wait times for a smooth in-store experience.
• Stay updated on products, services, and leadership best practices.
• Provide guidance on sales and customer service strategies.
• Oversee store maintenance, cleanliness, and merchandising standards.
• Ensure compliance with retail procedures and store systems usage.
• Drive KPIs and monitor sales performance, expenses, and discounts.

Conocimientos

Customer service

Sales

Leadership

Educación

High school diploma or GED

Herramientas

POS system

Descripción del empleo

United Wireless Communications, Inc. is looking for a store leader to work closely with the Store Manager to develop the store team and promote a customer-first culture. You will help Sales Representatives achieve goals and ensure a seamless, confident customer experience.

You will coach the team, manage wait times, stay current on products, oversee merchandising, and help drive KPIs while maintaining store standards and procedures.