Retail Store Operations Lead

Rack Room Shoes; Morehead City (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

Rack Room Shoes in Morehead City, NC is seeking an Assistant Manager to support the Store Manager in daily store operations and to lead the team in delivering exceptional sales and service.

You will train and develop staff, ensure compliance with company policies, oversee POS, inventory, merchandising, scheduling, payroll, and loss prevention, and maintain a welcoming, high-quality shopping experience for every customer.

Qualifications

• Effective verbal and written communication skills.
• Managerial and organizational abilities.
• Strong interpersonal skills for customer and employee interactions.
• Strong visual merchandising capabilities.
• Working knowledge of footwear, accessories and shoe care.
• Basic mathematical skills.
• Knowledge of Corporate and Store Operations policies and procedures.
• A complete understanding of the standards of Store Presentation and strong visual merchandising skills.

Responsibilities

• Assist Store Manager in managing day-to-day operations and lead staff to meet sales, service and operational objectives.
• Ensure safety and welfare of employees and customers.
• Create and maintain an excellent customer shopping experience and service standards.
• Oversee POS transactions, sales, discounts, refunds, loyalty and store opening/closing.
• Manage inventory control, shipping/receiving, pricing, markdowns and physical inventories.
• Oversee merchandising, floor presentation, housekeeping and signage for promotions.
• Monitor scheduling, payroll budgeting and time/attendance compliance.
• Train and develop direct reports; enforce operational standards and loss prevention.

Skills

Communication

Leadership

Interpersonal skills

Visual merchandising

Footwear knowledge

Mathematics

Policies & procedures

Store standards

Job description

Rack Room Shoes in Morehead City, NC is seeking an Assistant Manager to support the Store Manager in daily store operations and to lead the team in delivering exceptional sales and service.

You will train and develop staff, ensure compliance with company policies, oversee POS, inventory, merchandising, scheduling, payroll, and loss prevention, and maintain a welcoming, high-quality shopping experience for every customer.