Store Team Lead - Elevate Operations & Guest Experience

Rack Room Shoes; Dulles Town Center (VA); On-site; USD 20,000 - 27,000; Full time

Job summary

Rack Room Shoes is seeking a Team Lead at the Dulles Town Center location to help supervise daily store operations and ensure compliance with company policies. You will provide leadership, guidance and training to staff under direction from the Store Manager and Assistant Store Manager, and assume full responsibility in their absence.

The role supports achieving sales, service and operational goals, may be full or part-time, and relies on strong communication and organizational skills.

Qualifications

• Strong verbal and written communication abilities.
• Demonstrated managerial and organizational skills.
• Background check approved or to be completed by employer.

Responsibilities

• Supervise daily store operations and ensure policy compliance.
• Provide leadership, guidance and training to staff under management.
• Step in for Store Manager/Assistant Manager when absent to maintain operations.
• Strive to meet sales, service and operational objectives.
• Manage customer service and store performance.

Skills

Verbal communication

Written communication

Managerial skills

Organizational skills

Job description

Rack Room Shoes is seeking a Team Lead at the Dulles Town Center location to help supervise daily store operations and ensure compliance with company policies. You will provide leadership, guidance and training to staff under direction from the Store Manager and Assistant Store Manager, and assume full responsibility in their absence.

The role supports achieving sales, service and operational goals, may be full or part-time, and relies on strong communication and organizational skills.