Retail Team Lead: Elevate Customer Experience & Store Ops

Rack Room Shoes; Manor (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Rack Room Shoes seeks a Team Lead to assist in supervising and managing all day-to-day store operations, ensuring 100% compliance with company policies and procedures. You will provide leadership, guidance and training to the store staff as directed by the Store Manager and Assistant Store Manager.

In their absence, you take full responsibility for store operations, aiming to exceed sales, service and operational objectives.

Qualifications

• An approved background check
• Effective verbal and written communication skills
• Managerial and organizational skills

Responsibilities

• Supervise day-to-day store operations and ensure 100% policy compliance.
• Provide leadership, guidance and training to store staff under Store Manager and Assistant Store Manager.
• In the absence of Store Manager and Assistant Manager, assume full responsibility for all store operations.
• Strive to meet and exceed sales, service and operational objectives.

Skills

Customer service

Verbal & written communication

Managerial skills

Organizational skills

Job description

Rack Room Shoes seeks a Team Lead to assist in supervising and managing all day-to-day store operations, ensuring 100% compliance with company policies and procedures. You will provide leadership, guidance and training to the store staff as directed by the Store Manager and Assistant Store Manager.

In their absence, you take full responsibility for store operations, aiming to exceed sales, service and operational objectives.