Store Team Lead: Elevate Ops & Customer Experience

Rack Room Shoes; Washington (Washington County); On-site; USD 17,000 - 21,000; Part time

Job summary

Rack Room Shoes is seeking a Team Lead to supervise daily store operations, support the Store Manager, and train staff. This role emphasizes customer experience, policy adherence, and leadership in a fast-paced retail environment.

The Team Lead may be full- or part-time and will handle responsibilities from POS operations to inventory control, pricing, and merchandising. A background check is required as part of the hiring process.

Qualifications

• Must pass an approved background check.
• Excellent verbal and written communication skills.
• Strong managerial and organizational abilities.

Responsibilities

• Supervise day-to-day store operations to ensure policy compliance.
• Lead and train staff under guidance from Store Manager and Assistant Store Manager.
• Ensure a safe environment for employees and customers.
• Oversee POS transactions, discounts, refunds, and loyalty procedures.
• Manage inventory, pricing changes, and merchandising standards.
• Assist with scheduling and payroll-related tasks.

Skills

Verbal and written communication

Managerial and organizational skills

Job description

Rack Room Shoes is seeking a Team Lead to supervise daily store operations, support the Store Manager, and train staff. This role emphasizes customer experience, policy adherence, and leadership in a fast-paced retail environment.

The Team Lead may be full- or part-time and will handle responsibilities from POS operations to inventory control, pricing, and merchandising. A background check is required as part of the hiring process.