Store Team Lead: Elevate Service & Operations

Rack Room Shoes; Pigeon Forge (TN); On-site; USD 36,000 - 45,000; Full time

Job summary

Rack Room Shoes is seeking a Team Lead to assist in supervising day-to-day store operations, ensuring 100% adherence to company policies and procedures. You will provide leadership, guidance and training to the store staff under the Store Manager and Assistant Store Manager, and may assume full responsibility in their absence.

You will strive to meet sales, service and operational goals, create an excellent customer experience, manage payroll and time, and supervise inventory, merchandising, and

Qualifications

• An approved background check.
• Effective verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• Ensure the safety and welfare of employees and customers.
• Provide leadership and training to staff.
• Oversee POS transactions, sales, discounts and refunds as per policy.
• Manage inventory control, pricing, and markdown processes.
• Maintain merchandising standards and visual presentation.
• Oversee payroll and time/attendance controls.
• Train and develop direct reports and reinforce customer service standards.
• Support loss prevention and protection of company assets.
• Oversee day-to-day store operations.

Skills

Communication

Management

Job description

Rack Room Shoes is seeking a Team Lead to assist in supervising day-to-day store operations, ensuring 100% adherence to company policies and procedures. You will provide leadership, guidance and training to the store staff under the Store Manager and Assistant Store Manager, and may assume full responsibility in their absence.

You will strive to meet sales, service and operational goals, create an excellent customer experience, manage payroll and time, and supervise inventory, merchandising, and