Store Team Lead: Customer Experience & Operations

Rack Room Shoes; Sparks (NV); On-site; USD 21,000 - 30,000; Full time

Job summary

Rack Room Shoes is seeking a Team Lead in Sparks, NV to supervise day-to-day store operations and ensure 100% policy compliance. You will provide leadership, training and guidance to staff, stepping in for the Store Manager as needed to keep service levels high and store performance strong.

Responsibilities include overseeing customer experience, POS transactions, inventory control, merchandising, payroll, and loss prevention, while developing a capable team and driving sales objectives.

Qualifications

• Approved background check.
• Strong verbal and written communication skills.
• Proven managerial and organizational abilities.

Responsibilities

• Ensure the safety and welfare of employees and customers.
• Lead and train store staff, providing direction from the Store Manager and Assistant Store Manager.
• Oversee all POS transactions in line with company policy, including sales, discounts and refunds.

Skills

Effective communication

Managerial experience

Organizational skills

Job description

Rack Room Shoes is seeking a Team Lead in Sparks, NV to supervise day-to-day store operations and ensure 100% policy compliance. You will provide leadership, training and guidance to staff, stepping in for the Store Manager as needed to keep service levels high and store performance strong.

Responsibilities include overseeing customer experience, POS transactions, inventory control, merchandising, payroll, and loss prevention, while developing a capable team and driving sales objectives.