Store Team Lead: Elevate Customer Experience & Operations

Rack Room Shoes; Clarksville (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Rack Room Shoes in Clarksville, TN is seeking a Team Lead to supervise daily store operations and ensure 100% compliance with company policies. You will provide leadership, guidance and training to staff under the direction of the Store Manager and Assistant Store Manager.

In the absence of the Store Manager, you will assume full responsibility for operations and payroll, while continually striving to meet sales, service and operational objectives and maintaining a superior customer experience.

Qualifications

• An approved background check
• Effective verbal and written communication skills
• Managerial and organizational skills

Responsibilities

• Supervise day-to-day store operations and ensure policy compliance.
• Lead, train, and guide staff; step in for store management when needed.
• Oversee POS transactions, returns, loyalties, and opening/closing procedures.
• Manage inventory, pricing, pricing changes, and stock integrity.
• Drive merchandising, payroll, scheduling, and loss prevention.
• Develop staff through training and performance coaching.

Skills

Team leadership

Communication skills

Organizational skills

Job description

Rack Room Shoes in Clarksville, TN is seeking a Team Lead to supervise daily store operations and ensure 100% compliance with company policies. You will provide leadership, guidance and training to staff under the direction of the Store Manager and Assistant Store Manager.

In the absence of the Store Manager, you will assume full responsibility for operations and payroll, while continually striving to meet sales, service and operational objectives and maintaining a superior customer experience.