Store Team Lead: Customer Experience & Ops Leader

Rack Room Shoes; Memphis (TN); Sur place; USD 36 000 - 52 000; Plein temps

Avantages offerts par ce poste

Benefits information

Résumé du poste

Rack Room Shoes in Memphis, TN seeks a Team Lead to supervise day-to-day store operations, support the Store Manager and Assistant Manager, and guide staff to deliver outstanding service.

You will help ensure policy compliance, train associates, coordinate inventory and merchandising, and handle POS, scheduling, and loss prevention to meet sales and service goals.

This role may be full- or part-time, offering growth and exposure to retail leadership within a dynamic team.

Qualifications

• Background check approved
• Effective verbal and written communication skills
• Managerial and organizational skills

Responsabilités

• Oversee safety and welfare of employees and customers
• Provide leadership and training to staff under Store Manager guidance
• Maintain excellent customer shopping experience and service levels
• Handle POS transactions per policy and manage sales, discounts, refunds, loyalty
• Control inventory, pricing, and merchandise presentation
• Assist in scheduling, payroll compliance, and time/attendance management
• Support loss prevention and day-to-day operations

Description du poste

Rack Room Shoes in Memphis, TN seeks a Team Lead to supervise day-to-day store operations, support the Store Manager and Assistant Manager, and guide staff to deliver outstanding service.

You will help ensure policy compliance, train associates, coordinate inventory and merchandising, and handle POS, scheduling, and loss prevention to meet sales and service goals.

This role may be full- or part-time, offering growth and exposure to retail leadership within a dynamic team.