Store Team Lead: Drive Service & Sales Excellence

Rack Room Shoes; Merced (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Rack Room Shoes is seeking a Team Lead to supervise daily store operations on-site in California. You will provide leadership, guidance and training to staff under direction from Store Management, ensuring adherence to company policies and objectives.

A Team Lead may be full- or part-time and shares responsibility for sales, service and operations. The role emphasizes safety, customer experience, POS accuracy, inventory control, and staff development as you drive performance and standards every

Qualifications

• An approved background check.
• Effective verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• Ensure the safety and welfare of employees and customers.
• Create and maintain an excellent customer shopping experience with service standards.
• Handle all POS transactions in accordance with policy and procedures.
• Oversee inventory control, price changes, markdowns and receiving.
• Lead merchandising, visual presentation, signage and floor upkeep.
• Assist with payroll processes, scheduling and attendance compliance.
• Train and mentor direct reports and reinforce customer service standards.
• Support loss prevention and protect company assets.
• Develop and manage day-to-day store operations.

Skills

Verbal communication

Written communication

Managerial skills

Organizational skills

Job description

Rack Room Shoes is seeking a Team Lead to supervise daily store operations on-site in California. You will provide leadership, guidance and training to staff under direction from Store Management, ensuring adherence to company policies and objectives.

A Team Lead may be full- or part-time and shares responsibility for sales, service and operations. The role emphasizes safety, customer experience, POS accuracy, inventory control, and staff development as you drive performance and standards every