Store Team Lead: Service, Operations & Training Leader

Rack Room Shoes; El Centro (CA); On-site; USD 45,847,000 - 63,039,000; Full time

Benefits offered by this job

Benefits information

Job summary

Rack Room Shoes in California seeks a Team Lead to supervise daily store operations, ensure policy compliance and drive sales and service standards. You will mentor staff and stand in for Store Manager as needed, delivering direction from leadership.

Responsibilities include safeguarding staff and customers, maintaining an outstanding shopping experience, managing POS transactions, inventory, pricing and merchandising, payroll, training, and loss prevention to protect company assets and

Qualifications

• Approved background check required.
• Strong written and verbal communication skills.
• Proven managerial and organizational abilities.

Responsibilities

• Ensure safety and welfare of employees and customers.
• Create and maintain an excellent customer shopping experience.
• Provide service training and leadership to staff.
• Handle POS transactions, discounts, refunds, loyalty and opening/closing.
• Inventory control including shipping/receiving, pricing, markdowns, and physical inventory.
• Sales floor merchandising, visual presentation and housekeeping.
• Payroll control including scheduling and attendance.
• Train and develop direct reports following policies.
• Loss prevention to protect assets.
• Assist in managing day-to-day operations.

Skills

Effective verbal and written

Managerial skills

Background check

Job description

Rack Room Shoes in California seeks a Team Lead to supervise daily store operations, ensure policy compliance and drive sales and service standards. You will mentor staff and stand in for Store Manager as needed, delivering direction from leadership.

Responsibilities include safeguarding staff and customers, maintaining an outstanding shopping experience, managing POS transactions, inventory, pricing and merchandising, payroll, training, and loss prevention to protect company assets and