Store Team Lead: Drive Ops, Service & Training

Rack Room Shoes; Manchester (NH); Sur place; USD 42 000 - 52 000; Plein temps

Résumé du poste

Rack Room Shoes in Manchester, NH is seeking a Team Lead to supervise daily store operations and ensure policy compliance. You will provide leadership, guidance, and training to staff, stepping in for managers when needed to maintain sales and service standards.

The role involves ensuring customer safety, managing POS transactions, inventory control, merchandising, payroll scheduling, and staff development in a fast-paced retail environment.

Qualifications

• An approved background check is required.
• Strong verbal and written communication skills are essential.
• Proven managerial and organizational capabilities are needed.

Responsabilités

• Ensure the safety and welfare of employees and customers.
• Lead customer service excellence and provide staff training.
• Oversee POS transactions, sales, discounts, refunds, and loyalty.
• Manage inventory control, price changes, receiving, and markdowns.
• Maintain merchandising standards and visual presentation.
• Oversee payroll scheduling and attendance; monitor payroll budget.
• Train and develop direct reports in line with policies.
• Support loss prevention and asset protection.

Connaissances

An approved background check

Effective verbal and written comms

Managerial and organizational skills

Description du poste

Rack Room Shoes in Manchester, NH is seeking a Team Lead to supervise daily store operations and ensure policy compliance. You will provide leadership, guidance, and training to staff, stepping in for managers when needed to maintain sales and service standards.

The role involves ensuring customer safety, managing POS transactions, inventory control, merchandising, payroll scheduling, and staff development in a fast-paced retail environment.