Store Team Lead - Customer Experience & Sales

The North Face; Honolulu (HI); On-site; USD 28,000 - 41,000; Part time

Job summary

The North Face is looking for a Supervisor in Honolulu to lead a store team, deliver personalized customer experiences, and meet sales targets. This role emphasizes coaching, safe operations, and strong product flow in a fast-paced retail setting.

You will supervise daily tasks, support stockroom functions, and maintain compelling visual merchandising while upholding brand standards and safety protocols.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced environment.
• Proven ability to drive sales and profitability.
• Strong verbal and written communication across levels.
• Ability to stand for long periods and perform physical tasks.

Responsibilities

• Deliver high levels of personalized customer engagement.
• Monitor KPIs to drive sales and achieve goals.
• Coach and develop associates for productivity.
• Supervise daily store operations including opening/closing.
• Support stockroom operations and product flow.
• Assist in training new team members.
• Maintain visual merchandising and product replenishment.

Skills

Retail leadership

Customer engagement

Coaching

Communication

Adaptability

Merchandising

Education

High School Diploma or equivalent

Tools

Retail software tools

Microsoft Excel

POS systems

Job description

The North Face is looking for a Supervisor in Honolulu to lead a store team, deliver personalized customer experiences, and meet sales targets. This role emphasizes coaching, safe operations, and strong product flow in a fast-paced retail setting.

You will supervise daily tasks, support stockroom functions, and maintain compelling visual merchandising while upholding brand standards and safety protocols.