Retail Supervisor: Lead & Elevate Customer Experience

VF Corp.; Honolulu (HI); On-site; USD 23,000 - 33,000; Part time

Job summary

The North Face is seeking a Supervisor to support the store’s leadership team and deliver an exceptional customer experience in a fast-paced retail setting. You will coach associates, manage daily operations, and help drive profitability while upholding brand standards and an inclusive team culture.

This role emphasizes mentoring, achievement of sales goals, and a strong commitment to safety and consistency in merchandising and loss prevention across the sales floor.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced environment.
• High School Diploma or equivalent preferred; hands-on achievements valued.
• Ability to coach, motivate, and develop diverse teams.

Responsibilities

• Deliver high level of personalized customer engagement through genuine interactions.
• Support the store leadership team in achieving sales goals and KPIs.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to maintain high engagement and productivity.
• Supervise daily store operations, including opening/closing and floor coverage.
• Assist with stockroom, inventory, training, and visual merchandising.

Skills

Store leadership

Coaching & development

Customer engagement

Communication skills

Education

High School Diploma or equivalent

Tools

Word processing

Spreadsheets

Retail software tools

Job description

The North Face is seeking a Supervisor to support the store’s leadership team and deliver an exceptional customer experience in a fast-paced retail setting. You will coach associates, manage daily operations, and help drive profitability while upholding brand standards and an inclusive team culture.

This role emphasizes mentoring, achievement of sales goals, and a strong commitment to safety and consistency in merchandising and loss prevention across the sales floor.