Store Team Lead & Customer Experience Coach

The North Face; Jenks (OK); On-site; USD 24,796 - 31,684; Part time

Job summary

The North Face is seeking a Supervisor to support the store leadership team and deliver exceptional customer service in a fast-paced retail setting. You will coach associates, supervise daily operations, maintain merchandising standards, and help drive sales goals while upholding safety and store policies.

This part-time or internship role offers hourly compensation and potential incentive opportunities, with VF benefits information provided during recruitment.

Qualifications

• 1+ years of retail or store leadership experience.
• High School Diploma or equivalent preferred.
• Proven ability to drive results through store teams.
• Strong coaching, motivation, and communication skills.
• Ability to stand, move, and perform physical tasks for extended periods.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Supervise daily store operations, including opening/closing procedures and floor coverage.
• Support stockroom operations by organizing inventory and processing shipments.
• Coach and develop associates to meet productivity and customer engagement goals.
• Maintain visual merchandising standards and product replenishment.
• Promote community engagement and uphold store policies and safety standards.

Skills

Store leadership

Coaching

Customer engagement

Communication

Sales orientation

Education

High School Diploma or equivalent

Job description

The North Face is seeking a Supervisor to support the store leadership team and deliver exceptional customer service in a fast-paced retail setting. You will coach associates, supervise daily operations, maintain merchandising standards, and help drive sales goals while upholding safety and store policies.

This part-time or internship role offers hourly compensation and potential incentive opportunities, with VF benefits information provided during recruitment.