Store Lead & Customer Experience Coach

VF Corp.; Houston (TX); On-site; USD 24,000 - 33,000; Part time

Benefits offered by this job

Part-time internship

Benefits overview available

Job summary

The North Face within VF Corporation in Houston, TX is seeking a Supervisor to lead and develop store teams, drive exceptional customer experiences, and maintain store standards. This role thrives in a fast‑paced retail setting, emphasizing coaching, engagement, and operational excellence.

We value hands‑on leadership, strong communication, and the ability to manage shifting priorities while supporting profitability and brand integrity.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high‑performing, diverse teams.
• Strong verbal and written communication with influence across levels.
• Solution‑oriented and flexible in a fast‑paced retail environment.
• Capable of working independently and managing shifting priorities.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer‑centric mindset.
• Coach and develop associates to deliver high engagement and meet productivity goals.
• Supervise daily store operations, including opening/closing procedures and floor coverage.
• Support stockroom operations and ensure timely product flow to sales floor.
• Assist in training and onboarding new team members.
• Maintain visual merchandising standards and product replenishment aligned with brand directives.
• Support inventory integrity and loss prevention practices.
• Promote community engagement through local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment encouraging creativity and learning.

Skills

Drive results

Coaching

Communication

Adaptability

Independent work

Retail software tools

Education

High School Diploma or equivalent

Tools

Retail software tools

Job description

The North Face within VF Corporation in Houston, TX is seeking a Supervisor to lead and develop store teams, drive exceptional customer experiences, and maintain store standards. This role thrives in a fast‑paced retail setting, emphasizing coaching, engagement, and operational excellence.

We value hands‑on leadership, strong communication, and the ability to manage shifting priorities while supporting profitability and brand integrity.