Store Leadership Coach

The North Face; Pismo Beach (CA); On-site; USD 29,000 - 40,000; Full time

Job summary

The North Face is seeking a proactive Supervisor to lead in-store experiences and coach a team of associates. You will partner with store leadership to drive sales, deliver exceptional service, and uphold brand standards across merchandising, operations, and loss prevention.

With 1+ years of retail leadership, you will model engaging customer interactions, manage opening/closing, and develop a positive, inclusive store culture while supporting local community initiatives and inventory accuracy.

Qualifications

• 1+ years of retail or store leadership experience.
• High School Diploma or equivalent preferred.
• Proven ability to drive sales and profitability through store teams.

Responsibilities

• Lead and coach associates to deliver exceptional customer service.
• Support store leadership and ensure operational excellence.
• Oversee opening/closing, floor coverage, stockroom, and product flow.

Skills

Customer engagement

Coaching

Communication

Retail leadership

Sales performance

Education

High School Diploma or equivalent

Job description

The North Face is seeking a proactive Supervisor to lead in-store experiences and coach a team of associates. You will partner with store leadership to drive sales, deliver exceptional service, and uphold brand standards across merchandising, operations, and loss prevention.

With 1+ years of retail leadership, you will model engaging customer interactions, manage opening/closing, and develop a positive, inclusive store culture while supporting local community initiatives and inventory accuracy.