Store Team Lead - Customer Experience & Ops

Rack Room Shoes; Hendersonville (TN); On-site; USD 38,000 - 46,000; Full time

Job summary

Rack Room Shoes in Hendersonville, TN seeks a Team Lead to supervise daily store operations and uphold company policies. You will guide staff under Store Manager direction, ensure a safe and welcoming shopping experience, and help achieve sales, service, and operational goals.

The role supports both full-time and part-time management positions, emphasizing leadership, customer service excellence, and inventory/sales floor oversight on a fast-paced retail floor.

Qualifications

• Effective verbal and written communication skills.
• Managerial and organizational skills are required.
• Experience supervising staff and coordinating store operations is valued.

Responsibilities

• Supervise and manage day-to-day store operations.
• Provide leadership and training to staff under Store Manager guidance.
• Ensure compliance with company policies and procedures.

Skills

Verbal communication

Written communication

Managerial skills

Organizational skills

Job description

Rack Room Shoes in Hendersonville, TN seeks a Team Lead to supervise daily store operations and uphold company policies. You will guide staff under Store Manager direction, ensure a safe and welcoming shopping experience, and help achieve sales, service, and operational goals.

The role supports both full-time and part-time management positions, emphasizing leadership, customer service excellence, and inventory/sales floor oversight on a fast-paced retail floor.