Store Team Lead & Customer Experience Champion

Lids; Atlanta (GA); Vor Ort; USD 44.000 - 66.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision coverage

Employee discount and perks

Bonus potential

Zusammenfassung

Lids is seeking an Assistant Store Manager in the United States. The role guides daily operations, drives sales, and delivers exceptional customer service while managing a team and ensuring compliance with brand standards.

As the heart of the store, you will lead by example, coach staff, and maintain a welcoming, energetic environment. You will handle scheduling, training, cash procedures, and merchandising to support store performance and customer satisfaction.

Qualifikationen

• Experience in retail management or leadership roles is preferred.
• Strong customer service and communication skills.
• Ability to supervise and motivate a team, and to enforce company policies.

Aufgaben

• Act as Manager on duty for scheduling issues and customer concerns.
• Lead store associates through training programs and performance follow-ups.
• Schedule and staff the store, assist in recruiting and onboarding new personnel.
• Ensure adherence to dress code, brand standards, and store policies.
• Oversee cash handling, opening/closing procedures, and inventory audits.

Kenntnisse

Sales results

Interpersonal skills

Independent work

Jobbeschreibung

Lids is seeking an Assistant Store Manager in the United States. The role guides daily operations, drives sales, and delivers exceptional customer service while managing a team and ensuring compliance with brand standards.

As the heart of the store, you will lead by example, coach staff, and maintain a welcoming, energetic environment. You will handle scheduling, training, cash procedures, and merchandising to support store performance and customer satisfaction.