Store Support Supervisor: Lead, Train & Delight Customers

Whole Foods Market IP. L.P.; New York (NY); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness support

Job summary

Whole Foods Market IP. L.P. is seeking a Store Support Team Supervisor to assist with scheduling and supervising the Store Support Team and to help ensure smooth daily operations of the department.

The role supports Store Leaders and is committed to courteous, friendly, and efficient service in line with company SOPs and health and safety requirements. The incumbent will train team members, manage stock and merchandising, resolve customer issues, and help maintain high standards of service and

Qualifications

• 12+ months retail experience.
• Ability to lift 50 pounds.
• Stand/walk 6-8 hours in an 8-hour day.

Responsibilities

• Supervises and delegates tasks to Team Members.
• Works with Team Trainer to train Team Members and reduce turnover.
• Assists in training of new Team Members using checklists and materials.
• Keeps cases and shelves clean, well-stocked and properly rotated.
• Resolves difficult customer situations.
• Ensures necessary breaks are given.
• Communicates team concerns to Team Leader and Associate Team Leader.
• Sets and achieves high standards of retail execution.
• Fosters a positive environment and teamwork.

Skills

Store SOPs

Train others

Product knowledge

Customer relations

Regulatory & Safety

Inventory management

Leadership

Email proficiency

Tools

Microsoft Office

Job description

Whole Foods Market IP. L.P. is seeking a Store Support Team Supervisor to assist with scheduling and supervising the Store Support Team and to help ensure smooth daily operations of the department.

The role supports Store Leaders and is committed to courteous, friendly, and efficient service in line with company SOPs and health and safety requirements. The incumbent will train team members, manage stock and merchandising, resolve customer issues, and help maintain high standards of service and