Customer Service Supervisor: Team Leader & Trainer

Whole Foods Market; Bellingham (WA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Team Member perks access

Job summary

Whole Foods Market seeks a Store Support Lead to assist with supervising the Store Support Team and day-to-day department flow. You will help train team members, maintain stock levels, and ensure excellent customer service while adhering to health and safety standards.

The role requires leadership, strong communication, and the ability to manage schedules, with a wage range noted in the description. This position emphasizes teamwork, integrity, and store programs across locations.

Qualifications

• 12+ months retail experience and willingness to train others.
• Strong leadership skills with ability to delegate and mentor.
• Solid knowledge of product lines and store procedures.
• Excellent customer service and communication skills.

Responsibilities

• Supervises and delegates tasks to Team Members.
• Trains Team Members using learning checklists and materials.
• Maintains clean, stocked shelves and proper rotation.
• Resolves difficult customer situations with professionalism.
• Communicates with Team Leader on attendance and issues.

Skills

Team Leadership

Staff Training

Product Knowledge

Customer Service

Retail Operations

Inventory Management

Safety Policies

Math & Analytics

Email & Office Apps

Tools

Microsoft Office

Job description

Whole Foods Market seeks a Store Support Lead to assist with supervising the Store Support Team and day-to-day department flow. You will help train team members, maintain stock levels, and ensure excellent customer service while adhering to health and safety standards.

The role requires leadership, strong communication, and the ability to manage schedules, with a wage range noted in the description. This position emphasizes teamwork, integrity, and store programs across locations.