Store Support Supervisor — Customer Experience Leader

Whole Foods Market; Houston (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market in Houston is seeking a Store Supervisor to assist with scheduling and day-to-day flow of the Store Support Team. You will train team members, delegate tasks, and maintain stock and customer service standards.

The role emphasizes leadership, adherence to SOPs, health and safety regulations, and fostering teamwork. Must have retail experience and ability to work nights, weekends, and holidays as needed.

Qualifications

• 12+ months retail experience.
• Ability to train and develop Team Members.
• Must lift 50 pounds and perform physically demanding tasks.

Responsibilities

• Supervises and delegates tasks to Team Members.
• Trains Team Members with learning checklists and materials.
• Keeps cases and shelves clean and stocked.
• Resolves difficult customer situations.
• Manages team breaks and coverage.
• Communicates concerns to Team Leader and Associate Team Leader.
• Maintains high standards of retail execution.
• Encourages teamwork and morale.
• Monitors customer flows and directs team accordingly.
• Provides performance evaluations.
• Models WFM vision and goals.

Skills

Store Support procedures

People leadership

Customer relations

Product knowledge

Regulatory & safety policies

Inventory management

Email & MS Office

Team training

Tools

Email

Microsoft Office

Job description

Whole Foods Market in Houston is seeking a Store Supervisor to assist with scheduling and day-to-day flow of the Store Support Team. You will train team members, delegate tasks, and maintain stock and customer service standards.

The role emphasizes leadership, adherence to SOPs, health and safety regulations, and fostering teamwork. Must have retail experience and ability to work nights, weekends, and holidays as needed.