Retail Store Support Supervisor

Whole Foods Market; Sacramento (CA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Job summary

Whole Foods Market in Sacramento, CA is seeking a Store Support Lead to assist with scheduling and supervision of the Store Support Team Members and the day-to-day flow of the department. Support the Store Support Team Leader and Associate Team Leader to ensure smooth operation and adherence to health and safety regulations.

This role requires coordinating tasks, training new members, maintaining inventory, and delivering excellent customer service while upholding WFM core values and programs.

Qualifications

• Extensive knowledge of Store Support team procedures and policies.
• Capable of teaching others in a positive and constructive manner.
• Demonstrates advanced product knowledge, maintains awareness of new products.
• Excellent interpersonal, motivational, team building, and customer relationship skills.

Responsibilities

• Supervises and delegates tasks to Team Members.
• Works with Team Trainer to train Team Members in a high-performance team.
• Assists in training of new Team Members, utilizing learning checklists and materials.
• Keeps all cases and shelves clean, well-stocked and properly rotated.
• Resolves difficult customer situations.
• Ensures all necessary breaks are given.
• Communicates team concerns to the Team Leader and Associate Team Leader.
• Communicates attendance issues to Team Leader and Store Leadership.
• Sets and achieves high standards of retail execution.
• Fosters positive teamwork and morale.
• Maintains awareness of customer flows and directs Team Members accordingly.
• Selects, trains, develops, mentors, motivates, and counsels Team Members.
• Provides timely performance evaluations.
• Models WFM vision and goals.

Skills

Store procedures

Team leadership

Customer service

Training others

Inventory management

Safety policies

Microsoft Office

Product knowledge

Tools

Microsoft Office

Job description

Whole Foods Market in Sacramento, CA is seeking a Store Support Lead to assist with scheduling and supervision of the Store Support Team Members and the day-to-day flow of the department. Support the Store Support Team Leader and Associate Team Leader to ensure smooth operation and adherence to health and safety regulations.

This role requires coordinating tasks, training new members, maintaining inventory, and delivering excellent customer service while upholding WFM core values and programs.