Customer Service Supervisor: Lead a Store Team

Whole Foods Market; Minneapolis (MN); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Store discount

Paid time off

Financial wellness

Health & wellness support programs

Access to other Team Member perks

Job summary

Whole Foods Market seeks a Store Support Team Leader to assist with scheduling, supervision, and day-to-day department flow. You will support the Store Support Team Leader and Associate Team Leaders to ensure smooth operations, while upholding WFM standards for service, safety, and product knowledge.

The role emphasizes training, teamwork, and customer satisfaction as part of a positive store image in a dynamic retail environment in Minneapolis.

Qualifications

• 12+ months retail experience.
• Excellent interpersonal and motivational skills.
• Ability to train and develop team members.
• Proficiency in email and office applications.

Responsibilities

• Supervises and delegates tasks to Team Members.
• Trains Team Members and supports a high-performance team.
• Maintains clean, stocked shelves and proper rotation.
• Resolves difficult customer situations.
• Communicates concerns to leadership.
• Delivers timely performance evaluations.

Skills

Store support procedures

Team leadership

Customer relations

Email proficiency

Microsoft Office

Tools

Microsoft Office

Job description

Whole Foods Market seeks a Store Support Team Leader to assist with scheduling, supervision, and day-to-day department flow. You will support the Store Support Team Leader and Associate Team Leaders to ensure smooth operations, while upholding WFM standards for service, safety, and product knowledge.

The role emphasizes training, teamwork, and customer satisfaction as part of a positive store image in a dynamic retail environment in Minneapolis.