Store Support Lead: Elevate Customer Experience & Team

Five Below; Philadelphia (Philadelphia County); On-site; USD 14,000 - 18,000; Full time

Job summary

Five Below is seeking a capable crew supervisor to lead in a fast-paced retail environment. You will train team members on the BEST customer service experience and oversee daily store operations to ensure a smooth checkout and excellent service.

Join a culture that values energy, creativity, and teamwork while supporting flexible schedules and opportunities for growth in a discount retail setting.

Qualifications

• High School diploma or equivalent.
• Retail experience preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Ensures all crew members wow the Customer through personal contact.
• Trains the crew on the BEST customer service experience; ensures fast, friendly checkout.
• Oversees daily activities of store associates; ensures duties are performed well.

Skills

Customer service

Communication skills

Multitasking

Creativity

Cash handling

Education

High school diploma

College experience preferred

Tools

Cash register

Job description

Five Below is seeking a capable crew supervisor to lead in a fast-paced retail environment. You will train team members on the BEST customer service experience and oversee daily store operations to ensure a smooth checkout and excellent service.

Join a culture that values energy, creativity, and teamwork while supporting flexible schedules and opportunities for growth in a discount retail setting.