Store Support Lead: Elevate Customer Experience

Five Below; Miami (FL); Vor Ort; USD 21.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health coverage

Financial wellness

Personal wellness

Zusammenfassung

Five Below in Miami is seeking a Store Manager to lead daily operations, coach crew, and ensure a fast, friendly checkout experience. You will oversee receiving, stocking, and merchandising while driving sales and controlling expenses.

The role requires strong communication, flexibility, and the ability to manage multiple tasks in a busy retail environment. Join a team focused on WOW moments for customers.

Qualifikationen

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Aufgaben

• Wowing the customer through personal contact and service.
• Train crew on the BEST customer service experience.
• Oversee daily activities of store associates and ensure they perform well.
• Assist with receiving, unpacking and organizing new stock.
• Act as Manager on Duty when needed and handle store operations.
• Open/close the store, secure cash, set alarms, and ensure daily readiness.
• Support onboarding and ongoing training of associates.
• Drive store sales and control expenses by improving merchandising and staff performance.
• Coordinate merchandising with store leadership and World Recovery.
• Perform store maintenance and housekeeping.

Kenntnisse

Leadership

Communication

Multi-tasking

Creative thinking

Composure under pressure

Customer service

Ausbildung

High school diploma

College experience preferred

Tools

POS system

Jobbeschreibung

Five Below in Miami is seeking a Store Manager to lead daily operations, coach crew, and ensure a fast, friendly checkout experience. You will oversee receiving, stocking, and merchandising while driving sales and controlling expenses.

The role requires strong communication, flexibility, and the ability to manage multiple tasks in a busy retail environment. Join a team focused on WOW moments for customers.