Store Support Lead — Customer Experience & Ops Leader

Five Below Inc; Clarksburg (WV); Presencial; USD 15 000 - 21 000; Tempo integral

Resumo da oferta

Five Below Inc. is seeking a Store Manager on Duty to lead daily store operations in a fast-paced retail environment. The role requires managing crew, delivering exceptional customer service, and ensuring smooth opening/closing procedures.

You will train associates, oversee merchandising, and drive sales while controlling expenses. This position demands a flexible schedule including days, evenings, and weekends.

Qualificações

• High school diploma or equivalent required.
• College experience preferred but not required.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.

Responsabilidades

• Greet and wow customers with friendly, personal service.
• Train crew on customer experience and checkout efficiency.
• Oversee daily store activities and staff performance.
• Assist with receiving, unpacking and stocking shelves.

Conhecimentos

People management

Customer service

Communication

Multi-tasking

Creative thinking

Under pressure

Formação académica

High School Diploma or equivalent

College experience preferred

Descrição da oferta de emprego

Five Below Inc. is seeking a Store Manager on Duty to lead daily store operations in a fast-paced retail environment. The role requires managing crew, delivering exceptional customer service, and ensuring smooth opening/closing procedures.

You will train associates, oversee merchandising, and drive sales while controlling expenses. This position demands a flexible schedule including days, evenings, and weekends.