Store Supervisor - Luxury Retail Leadership & Clienteling

Tapestry, Inc.; Grove City (Mercer County); Presencial; USD 22 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Resumo da oferta

Kate Spade New York is seeking a Supervisor to lead a high-energy, customer-first sales floor in Grove City. You will drive sales, coach the team, and ensure operational excellence while representing the brand with integrity on all touchpoints.

You will develop client relationships, manage KPIs, and support omni-channel initiatives to grow loyalty and repeat business. Strong communication, leadership, and luxury retail experience are essential.

Qualificações

• 2+ years of retail service management or floor leadership experience.
• Ability to multi-task and prioritize effectively.
• Proficiency with MS Office and omni-channel tools.
• Strong English language proficiency (EU note).

Responsabilidades

• Drive sales performance and KPI targets, and coach the team to improve results.
• Maintain exceptional client service and drive VIP retention.
• Lead recruitment, onboarding and ongoing team development.
• Perform opening/closing procedures, cash handling, and POS operations to ensure inventory integrity.
• Promote omni-channel and digital selling initiatives, including live-stream shopping.

Conhecimentos

Communication skills

Retail management

Excel

PowerPoint

Outlook

Social media literacy

Omni-channel tools

Clienteling

English proficiency

Ferramentas

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Descrição da oferta de emprego

Kate Spade New York is seeking a Supervisor to lead a high-energy, customer-first sales floor in Grove City. You will drive sales, coach the team, and ensure operational excellence while representing the brand with integrity on all touchpoints.

You will develop client relationships, manage KPIs, and support omni-channel initiatives to grow loyalty and repeat business. Strong communication, leadership, and luxury retail experience are essential.