Luxury Retail Supervisor: Lead Sales & VIP Service

kate spade new york; Glendale (AZ); Vor Ort; USD 22.000 - 34.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401K

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Zusammenfassung

Kate Spade New York is seeking a Supervisory leader to elevate store performance and customer experience in a vibrant, luxury environment. You will guide floor operations, coach the team, and ensure seamless omni-channel execution while upholding brand standards.

Responsibilities include driving sales, managing client relationships, and supporting recruitment and training, with emphasis on inclusive culture and operational excellence.

Qualifikationen

• 2+ years in a retail service environment in a management or floor leadership role.
• Strong written and verbal communication skills and the ability to multi-task.
• Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.

Aufgaben

• Drive personal sales and lead the team to achieve KPIs and targets.
• Build client relationships and deliver exceptional in-store and after-sales experiences.
• Coach team on goals, performance, recruitment, onboarding and development.
• Perform opening/closing procedures: cash handling, deposits, and POS operations.
• Drive omni-channel and virtual selling initiatives and data-driven customer engagement.

Kenntnisse

Retail leadership

Communication

MS Office

Customer service

Tools

Excel

Word

PowerPoint

Outlook

Jobbeschreibung

Kate Spade New York is seeking a Supervisory leader to elevate store performance and customer experience in a vibrant, luxury environment. You will guide floor operations, coach the team, and ensure seamless omni-channel execution while upholding brand standards.

Responsibilities include driving sales, managing client relationships, and supporting recruitment and training, with emphasis on inclusive culture and operational excellence.