Store Supervisor: Lead Exceptional Retail Sleep Experience

Rainfall Ventures; Beachwood (OH); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Salary + monthly bonus

Employee Discount

Paid Time Off

Paid Sick Time

Referral Program

Job summary

Casper is seeking a Store Supervisor in the Beachwood, OH area to help lead daily store operations and a customer-centric sales culture. You will guide the team, maintain brand standards, and support the Store Manager with opening/closing duties and inventory control.

The ideal candidate has 1–2 years of people-leadership experience in retail, excellent communication, and a passion for service excellence. Weekend availability and physical tasks are part of the role.

Qualifications

• 1–2 years experience as a people leader in a retail, sales, customer service or hospitality environment.
• Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent.
• Deep understanding of service excellence in a consumer environment.
• Outstanding communication skills with a knack for building consensus.
• Curious and optimistic problem solver.
• Financial management experience preferred.
• Willingness to work at least 2 days a week, including weekends.
• Able to move boxes up to 150 lbs and stand all day.

Responsibilities

• Assume managerial duties in the absence of the Store Manager/Associate Manager, including opening/closing and store upkeep.
• Lead and advise the sales team on a goal-driven approach.
• Maintain a culture of ownership, continuous improvement, and goal achievement.
• Ensure training standards and product/system knowledge across the team.
• Improve store operations and overall customer experience.
• Align product and promotion schedules with Casper HQ initiatives.
• Oversee inventory management and coordinate cycle counts and replenishment.
• Act as an ambassador of Casper values and mission through customer interactions.

Skills

Leadership

Customer service

Communication

Sales

Problem solving

Job description

Casper is seeking a Store Supervisor in the Beachwood, OH area to help lead daily store operations and a customer-centric sales culture. You will guide the team, maintain brand standards, and support the Store Manager with opening/closing duties and inventory control.

The ideal candidate has 1–2 years of people-leadership experience in retail, excellent communication, and a passion for service excellence. Weekend availability and physical tasks are part of the role.