Part-Time Sleep Store Supervisor — Lead Customer Experience

Carpenter Canada Co.; Beachwood (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Monthly bonus potential

Employee Discount

Paid Time Off

Paid Sick Time

Job summary

Casper is seeking a part-time Store Supervisor for Pinecrest in Cleveland, OH. You will oversee daily store operations alongside the Store Manager and drive a customer-centric sales environment.

The candidate should have leadership experience in retail or customer service, and be able to work at least 2 days a week with weekend availability. You’ll lead by example and contribute to a high-performance team that delivers exceptional in-store experiences.

Qualifications

• 1-2 years experience as a people leader in retail or customer service.
• At least 3+ years in a customer-facing role.
• Strong leadership and communication skills.

Responsibilities

• Assume managerial duties in the absence of the Store Manager/Associate Store Manager, including opening/closing, upholding visual standards, and safety.
• Lead and advise the sales floor team with a goal-driven approach.
• Model ownership and drive a culture of continuous improvement and achievement.
• Maintain training standards and ensure product and systems expertise.
• Identify ways to improve store operations and customer experience.
• Align product/promotion schedules with Casper HQ initiatives.
• Oversee inventory management, inform teams of stock levels and shortages, assist in cycle counts.
• Help Casper reinvent retail by creating unique, optimal experiences.
• Be a constant ambassador of Casper values and mission through customer interactions.

Skills

People leadership

Customer service

Retail sales

Communication

Job description

Casper is seeking a part-time Store Supervisor for Pinecrest in Cleveland, OH. You will oversee daily store operations alongside the Store Manager and drive a customer-centric sales environment.

The candidate should have leadership experience in retail or customer service, and be able to work at least 2 days a week with weekend availability. You’ll lead by example and contribute to a high-performance team that delivers exceptional in-store experiences.