Store Supervisor & Customer Experience Coach

Goodwill Greater Milwaukee & Chicago; Melrose Park (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life insurance

Retirement plan

Paid time off

Job summary

Goodwill Greater Milwaukee & Chicago is seeking a Retail Supervisor to support store and donation center operations, coach staff, and drive a positive customer experience. The role focuses on meeting revenue goals through merchandising support and effective team leadership.

The position requires supervisory experience and forklift certification, with a schedule that includes evenings and weekends as needed to meet business needs. Equal opportunity employer and comprehensive benefits offered.

Qualifications

• Two years of supervisory experience preferred.
• Ability to complete and retain forklift certification.
• Willingness to work a varied schedule including evenings and weekends.

Responsibilities

• Assist supervision of store and donation center operations.
• Motivate the team to meet customer satisfaction and production standards.
• Support merchandising efforts and coaching customer interactions.
• Ensure proper cash controls and POS coverage.
• Maintain safety and orderly work environment.
• Complete data entry and report submission on time.

Skills

Supervisory experience

Forklift certification

Job description

Goodwill Greater Milwaukee & Chicago is seeking a Retail Supervisor to support store and donation center operations, coach staff, and drive a positive customer experience. The role focuses on meeting revenue goals through merchandising support and effective team leadership.

The position requires supervisory experience and forklift certification, with a schedule that includes evenings and weekends as needed to meet business needs. Equal opportunity employer and comprehensive benefits offered.