Retail Supervisor — Donor Center & Team Leader

Goodwill Greater Milwaukee & Chicago; Lake Zurich (IL); Presencial; USD 21 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

Short and long-term disability

Life insurance

Retirement plan

Paid time off

Employee discount

Resumo da oferta

Goodwill Greater Milwaukee & Chicago is seeking a Retail Supervisor to help manage store and donation center operations. You will supervise, coach staff, and ensure excellent customer service while driving revenue goals and merchandise flow.

The role requires forklift certification and a flexible schedule including evenings and weekends. You will work with store management to balance staffing, training, and loss prevention while maintaining a positive community presence.

Qualificações

• Two years of college education or equivalent experience.
• Ability to obtain and retain forklift certification.
• Flexible schedule with required weekend/evening availability.

Responsabilidades

• Maximize value of donated goods and maintain store environment standards.
• Coordinate proper rotation of goods to keep merchandise flowing.
• Coach and train employees; ensure adequate POS coverage and donations staffing.
• Assist with hiring; conduct phone screens and training as needed.
• Operate register and manage tills; maintain cash controls and customer flow.
• Maintain safety and orderly work environment and follow safety practices.

Conhecimentos

Customer Focus

Values Differences

Communicates Effectively

Situational Adaptability

Drives Results

Ensures Accountability

Formação académica

Two years of college education

Ferramentas

Forklift certification

Descrição da oferta de emprego

Goodwill Greater Milwaukee & Chicago is seeking a Retail Supervisor to help manage store and donation center operations. You will supervise, coach staff, and ensure excellent customer service while driving revenue goals and merchandise flow.

The role requires forklift certification and a flexible schedule including evenings and weekends. You will work with store management to balance staffing, training, and loss prevention while maintaining a positive community presence.