Store Shift Supervisor

Chattanooga Goodwill Industries; Chattanooga (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Goodwill Industries of the Greater Chattanooga Area is seeking a Shift Lead to supervise store operations, assist donors and customers, and ensure excellent service during assigned shifts.

You will train and coach associates, maintain store standards, and perform tasks across all departments. A high school diploma or GED, retail experience, and 6 months supervisory experience are preferred. Microsoft Office skills are expected.

Qualifications

• High School diploma or GED required or preferred.
• Prior retail experience or customer service experience preferred.
• 6 months supervisory experience preferred.
• Excellent oral and written communication skills in English; bilingual a plus.
• Proficient in Microsoft Office.

Responsibilities

• Supervise all store personnel during assigned shift to ensure operational standards.
• Greet, assist, and provide excellent customer service to donors and customers.
• Develop, train, coach, and support store associates for career growth.
• Comply with store policies and SOPs and safety procedures.
• Attend meetings and training as required by the agency.

Skills

Customer service

Supervisory experience

Communication skills

Microsoft Office

Bilingual a plus

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Goodwill Industries of the Greater Chattanooga Area is seeking a Shift Lead to supervise store operations, assist donors and customers, and ensure excellent service during assigned shifts.

You will train and coach associates, maintain store standards, and perform tasks across all departments. A high school diploma or GED, retail experience, and 6 months supervisory experience are preferred. Microsoft Office skills are expected.