Store Shift Leader: Guest Experience & Ops

UDF-MyScoop Branding; Burlington (KY); On-site; USD 20,000 - 23,000; Full time

Job summary

UDF-MyScoop Branding in Burlington, KY seeks an Assistant Manager to oversee daily guest experiences and store operations. You will coach staff, schedule shifts, train new associates, and monitor performance while managing POS and gas transactions, ensuring safety and policy compliance, and maintaining a clean, welcoming store for guests across 1st, 2nd, and 3rd shifts.

The role emphasizes leadership, reliability, and a hospitality mindset to deliver The Hi Five Guest Experience, including

Qualifications

• Legally qualified to conduct alcohol and tobacco sales.
• Ability to communicate effectively in English.
• Willingness to coach and train staff and lead shifts.

Responsibilities

• Supervise associates and coach shift leaders.
• Handle store administration and paperwork.
• Deliver The Hi Five Guest Experience to every guest.
• Prepare DipSide items and maintain display cases.
• Operate POS and gas transactions accurately.
• Stock shelves and maintain clean, organized store.
• Support security and prevent loss.
• Complete time records and reporting.
• Other duties as assigned by Management.

Skills

People management

Store operations

Customer service

Cash handling

POS systems

Inventory

Tools

POS system

Gas console

Job description

UDF-MyScoop Branding in Burlington, KY seeks an Assistant Manager to oversee daily guest experiences and store operations. You will coach staff, schedule shifts, train new associates, and monitor performance while managing POS and gas transactions, ensuring safety and policy compliance, and maintaining a clean, welcoming store for guests across 1st, 2nd, and 3rd shifts.

The role emphasizes leadership, reliability, and a hospitality mindset to deliver The Hi Five Guest Experience, including