Store Operations & Guest Experience Lead

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 20,000 - 23,000; Full time

Job summary

UDF-MyScoop Branding in Cincinnati, OH is seeking an Assistant Manager to ensure outstanding guest service and smooth store operations across a full-time schedule (37–40 hours per week; may work 1st, 2nd or 3rd shift). The role emphasizes delivering The Hi Five Guest Experience and supervising shift staff to maintain welcoming, well-run stores.

Key duties include supervising associates, managing daily operations (POS, gas console, cash handling), stocking and merchandising, and upholding safety

Responsibilities

• Supervise associates and coach staff to deliver The Hi Five Guest Experience.
• Manage daily store operations including POS, gas console, and cash handling.
• Oversee inventory, stocking, and merchandising to keep store presentable.
• Ensure compliance with laws, company policies, and alcohol/tobacco sales requirements.

Job description

UDF-MyScoop Branding in Cincinnati, OH is seeking an Assistant Manager to ensure outstanding guest service and smooth store operations across a full-time schedule (37–40 hours per week; may work 1st, 2nd or 3rd shift). The role emphasizes delivering The Hi Five Guest Experience and supervising shift staff to maintain welcoming, well-run stores.

Key duties include supervising associates, managing daily operations (POS, gas console, cash handling), stocking and merchandising, and upholding safety