Store Shift Leader: Customer Experience Champion

Walgreens; Town of Oyster Bay (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in New York is seeking a store team member who can open and close the store when management is not present, handle cash and POS duties, and ensure the floor and stock room are ready for the business day.

The role emphasizes delivering a distinctive customer experience, greeting customers, resolving issues, and assisting with inventory, pricing, and basic housekeeping. A one-year leadership or key-holder background is preferred, with fluent English required.

Qualifications

• Must have at least one year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required cash handling and ensuring readiness for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Assists with store operations, including inventory accuracy, pricing, and basic bookkeeping tasks as needed.
• Ensures compliance with state and local laws regarding regulated products and maintains store cleanliness and appearance.

Education

PTCB certification

Pharmacy license (state requirements)

Job description

Walgreens in New York is seeking a store team member who can open and close the store when management is not present, handle cash and POS duties, and ensure the floor and stock room are ready for the business day.

The role emphasizes delivering a distinctive customer experience, greeting customers, resolving issues, and assisting with inventory, pricing, and basic housekeeping. A one-year leadership or key-holder background is preferred, with fluent English required.