Store Shift Lead: Customer Experience & Operations

Walgreens; Village of Larchmont (NY); On-site; USD 26,000 - 32,000; Full time

Job summary

Walgreens in New York seeks a flexible team member to open and close the store in the absence of management, handle cash, and prepare for deliveries. The role emphasizes delivering a distinctive customer experience and maintaining accurate inventory.

The position requires strong English skills and at least one year of leadership or retail key holder experience, with opportunities to support pharmacy windows and pricing tasks while maintaining compliance and store cleanliness.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.
• PTCB certification or pharmacy license may be required by state.

Responsibilities

• Open and close the store in the absence of store management, handling required systems start-ups and cash, ensuring floor and stock room readiness.
• Handle returns, refunds, cash drops, and provide change at registers.
• Engage customers with a distinctive Walgreens service and resolve issues to ensure a positive experience.
• Maintain inventory accuracy, assist with pricing, signage, and local regulatory compliance tasks.
• Assist with vendor deliveries and backroom operations, including backdoor access when needed.
• Assist with exterior and interior maintenance to keep store clean and organized.

Skills

Leadership experience

Retail key holder

Job description

Walgreens in New York seeks a flexible team member to open and close the store in the absence of management, handle cash, and prepare for deliveries. The role emphasizes delivering a distinctive customer experience and maintaining accurate inventory.

The position requires strong English skills and at least one year of leadership or retail key holder experience, with opportunities to support pharmacy windows and pricing tasks while maintaining compliance and store cleanliness.