Store Shift Lead: Customer Experience & Operations

Walgreens; Town of Perry (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking a store associate to open and close the store in the absence of management, manage cash handling and customer service tasks, and support daily store operations in New York. The role emphasizes accurate cash handling, returns, refunds, and delivering a friendly shopping experience to customers.

Responsibilities include supervising retail tasks, assisting with vendor deliveries, price changes, and maintaining inventory accuracy while upholding store policies and safety

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

Retail knowledge

Customer service

Cash handling

Education

High school diploma

Tools

POS system

Job description

Walgreens is seeking a store associate to open and close the store in the absence of management, manage cash handling and customer service tasks, and support daily store operations in New York. The role emphasizes accurate cash handling, returns, refunds, and delivering a friendly shopping experience to customers.

Responsibilities include supervising retail tasks, assisting with vendor deliveries, price changes, and maintaining inventory accuracy while upholding store policies and safety