Shift Leader: Customer Experience & Store Operations

Walgreens; Town of Queensbury (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking a team-oriented associate in New York who can open and close the store when management isn’t present, handle cash and refunds, and greet customers to ensure a positive shopping experience.

The role includes assisting with inventory management, pricing, and displays, plus supporting back‑door deliveries and basic bookkeeping tasks as needed. Training is provided, and the position is on-site.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring readiness for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Engages customers and delivers a distinctive customer experience.
• Assists with and coaches team members in vendor ordering, pricing, stock and displays, and back door operations.
• Maintains accurate inventory counts and ensures proper pricing and signage.

Skills

Customer service

Leadership

Cash handling

English proficiency

Tools

Store systems

POS

Inventory awareness

Job description

Walgreens is seeking a team-oriented associate in New York who can open and close the store when management isn’t present, handle cash and refunds, and greet customers to ensure a positive shopping experience.

The role includes assisting with inventory management, pricing, and displays, plus supporting back‑door deliveries and basic bookkeeping tasks as needed. Training is provided, and the position is on-site.