Store Shift Lead & Operations Coach

Royal Farms; Ballenger Creek (MD); On-site; USD 22,000 - 30,000; Full time

Job summary

Royal Farms is seeking a Team Leader in Ballenger Creek, MD to manage store operations on duty, act as Person in Charge, and support the management team in delivering outstanding customer service. You will lead shifts, ensure product availability, and uphold safety and quality standards across food service and store maintenance.

The role emphasizes leadership, training, and accountability, with responsibilities including coaching team members, maintaining standards, and driving store

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or GED.
• Must possess strong written, verbal, and interpersonal communication skills.
• Must possess strong supervisory and organizational skills.
• Demonstrated strong leadership skills.
• Demonstrated ability to encourage, inspire, and develop team members.

Responsibilities

• Oversee store operations as Person in Charge in absence of a senior leader.
• Manage shift operations, POS transactions, and cash control.
• Ensure safety, food service execution, and store cleanliness.
• Onboard and coach team members to ensure consistent standards.
• Uphold company values and brand standards in all practices.

Skills

Leadership

Supervisory skills

Communication skills

Team development

Customer service

Education

High school diploma or GED

ANSI-approved Food Safety Manager Certification

Job description

Royal Farms is seeking a Team Leader in Ballenger Creek, MD to manage store operations on duty, act as Person in Charge, and support the management team in delivering outstanding customer service. You will lead shifts, ensure product availability, and uphold safety and quality standards across food service and store maintenance.

The role emphasizes leadership, training, and accountability, with responsibilities including coaching team members, maintaining standards, and driving store