Store Shift Leader: Customer Experience & Operations

Royal Farms; New Jersey; On-site; USD 22,000 - 28,000; Part time

Job summary

Royal Farms in New Jersey is seeking a part-time Shift Leader to oversee store operations on duty as the Person in Charge in the absence of a senior manager. This role focuses on excellent customer service, product availability, and execution of food service programs.

You will lead the team in shift management, ensure safety, and drive sales and costs controls while coaching staff to meet store goals. Training is provided, including guidance at Baltimore, MD or Laurel, DE.

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or GED.
• Must possess strong written, verbal, and interpersonal communication skills.
• Must possess strong supervisory and organizational skills.
• Demonstrated strong leadership skills.
• Demonstrated ability to encourage, inspire, and develop team members.
• ANSI-approved Food Safety Manager Certification (preferred).
• Basic business math, accounting, computer, analytical, and decision-making skills.

Responsibilities

• Oversee store operations as Person in Charge when a senior leader is not present.
• Provide excellent customer service and coach team members.
• Ensure food and beverage execution and product quality standards.
• Maintain store appearance, safety, and compliance with SOPs.
• Lead shift tasks including POS transactions and cash controls.
• Uphold integrity and operational excellence across store processes.

Skills

Leadership skills

Supervisory skills

Communication skills

Organizational skills

Team development

Education

High school diploma or GED

Job description

Royal Farms in New Jersey is seeking a part-time Shift Leader to oversee store operations on duty as the Person in Charge in the absence of a senior manager. This role focuses on excellent customer service, product availability, and execution of food service programs.

You will lead the team in shift management, ensure safety, and drive sales and costs controls while coaching staff to meet store goals. Training is provided, including guidance at Baltimore, MD or Laurel, DE.