Store Shift Lead: Leadership, Ops & Service

Walgreens; Pickwatina Place (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a dependable team member to help open the store when management is unavailable and handle essential cash tasks with accuracy. You will engage customers, support store operations, and ensure proper inventory and pricing controls.

The role emphasizes customer service excellence, adherence to policies, and teamwork to maintain a positive shopping environment for guests across the store.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including required cash handling and ensuring floor and stock room are ready for business.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change at registers.
• Engage customers to deliver a distinctive and delightful customer experience.
• Assist with vendor deliveries through backdoor access and participate in inventory and pricing tasks.
• Maintain accurate inventory counts and store appearance, including displays, pricing, and signage.

Skills

Leadership experience

Customer service

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a dependable team member to help open the store when management is unavailable and handle essential cash tasks with accuracy. You will engage customers, support store operations, and ensure proper inventory and pricing controls.

The role emphasizes customer service excellence, adherence to policies, and teamwork to maintain a positive shopping environment for guests across the store.