Store Shift Lead: Customer Experience & Operations

Walgreens; Sauk Village (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a capable team member to open and close the store when management is not present, handling cash responsibly and ensuring the floor and stock room are ready for business. You will assist with vendor deliveries and maintain accurate cash register records.

The role emphasizes delivering a distinctive customer experience and supporting store operations, pricing, inventory, and merchandising while adhering to company policies and local regulations.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and perform required systems start-ups and cash handling.
• Process returns, refunds, cash drops, and provide change to cash registers as needed.
• Deliver a distinctive and delightful customer experience.

Skills

Leadership experience

Customer service

Communication

Education

PTCB certification / Pharmacy license

Tools

Cash registers

Store systems

Job description

Walgreens is seeking a capable team member to open and close the store when management is not present, handling cash responsibly and ensuring the floor and stock room are ready for business. You will assist with vendor deliveries and maintain accurate cash register records.

The role emphasizes delivering a distinctive customer experience and supporting store operations, pricing, inventory, and merchandising while adhering to company policies and local regulations.