Store Shift Lead: Customer Experience & Ops

Walgreens; Loudonville (NY); On-site; USD 24,796 - 28,929; Full time

Job summary

Walgreens is seeking a team member to open and close the store when management is not present, handle cash and POS duties, and assist with vendor deliveries and pricing compliance. You will help ensure a clean, well-stocked, and customer-focused environment.

The role emphasizes greeting customers, resolving issues, and promoting Walgreens service traits while maintaining store standards and policies. Training and development opportunities are available.

Qualifications

• One year of prior leadership, supervisory, or key holder experience is required.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and perform required systems start-ups and cash handling.
• Process returns, order voids, refunds, cash drops, and provide change.
• Model and deliver a distinctive and delightful customer experience across the store.

Skills

Customer service

Leadership

Cash handling

Retail operations

Tools

POS systems

Job description

Walgreens is seeking a team member to open and close the store when management is not present, handle cash and POS duties, and assist with vendor deliveries and pricing compliance. You will help ensure a clean, well-stocked, and customer-focused environment.

The role emphasizes greeting customers, resolving issues, and promoting Walgreens service traits while maintaining store standards and policies. Training and development opportunities are available.