Store Shift Lead: Service & Operations

Walgreens; Rockford Township (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member to open and close the store when management is not present, handling cash and deliveries to ensure a ready-for-business floor and stock room. You will engage customers, process refunds, and manage price changes with accuracy.

The role emphasizes delivering a distinctive customer experience, assisting with store operations, and supporting management in inventory and displays while maintaining compliance and a welcoming store environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens/closes the store in the absence of management and handles required cash handling and deliveries.
• Handles product returns, refunds, cash drops, and provides change at registers.
• Delivers a distinctive customer experience and assists customers.

Skills

Leadership

English fluency

Education

PTCB certification

Pharmacy license

Job description

Walgreens is seeking a team member to open and close the store when management is not present, handling cash and deliveries to ensure a ready-for-business floor and stock room. You will engage customers, process refunds, and manage price changes with accuracy.

The role emphasizes delivering a distinctive customer experience, assisting with store operations, and supporting management in inventory and displays while maintaining compliance and a welcoming store environment.