Store Shift Lead: Experience & Operations

Walgreens; Brighton (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member to open and close the store when management is absent, ensuring all systems are started, cash handling is accurate, and the floor and stock room are ready for business. The role includes opening the back door for deliveries and processing basic cash transactions.

The position emphasizes delivering a distinctive customer experience, assisting customers with products and services, and maintaining accurate inventory and pricing while adhering to store policies and

Qualifications

• Must have at least 1 year of leadership, supervisory, or key holder retail experience.
• Fluent reading, writing, and speaking English required.

Responsibilities

• Open and close the store in absence of management and handle start‑ups, cash handling, and stock readiness.
• Process product returns, refunds, cash drops, and provide change to registers.
• Deliver a distinctive and delightful customer experience.
• Greet customers and assist with products and services, resolving issues to ensure satisfaction.
• Assist with inventory accuracy, pricing tasks, and signage according to local policies.

Skills

Leadership experience

Customer service

Cash handling

Retail operations

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a team member to open and close the store when management is absent, ensuring all systems are started, cash handling is accurate, and the floor and stock room are ready for business. The role includes opening the back door for deliveries and processing basic cash transactions.

The position emphasizes delivering a distinctive customer experience, assisting customers with products and services, and maintaining accurate inventory and pricing while adhering to store policies and