Store Shift Lead — Elevate Service & Operations

Walgreens; Town of Lancaster (NY); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens seeks a dedicated team member to support store operations and customer service. The role includes opening/closing the store in management's absence, handling cash and refunds, and ensuring the sales floor and stock room readiness for the business day.

Responsibilities cover engaging customers, resolving issues, maintaining inventory accuracy, and assisting with displays and pricing. A strong service mindset and reliability are essential.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including start-ups and cash handling.
• Process returns, void orders, refunds, and cash drops; provide change to registers.
• Engage customers and deliver a distinctive customer experience.
• Maintain accurate inventory counts and assist with pricing and displays.

Skills

Leadership

Customer service

Cash handling

Team coordination

Tools

Store systems

Cash registers

Job description

Walgreens seeks a dedicated team member to support store operations and customer service. The role includes opening/closing the store in management's absence, handling cash and refunds, and ensuring the sales floor and stock room readiness for the business day.

Responsibilities cover engaging customers, resolving issues, maintaining inventory accuracy, and assisting with displays and pricing. A strong service mindset and reliability are essential.